Help Center
Answers for your journey
Quick guidance for bookings, changes, airport pickups, payments and partner applications.
How do I manage a booking?
Open My Booking and use the booking reference together with the email used at checkout.
When can I change or cancel?
Eligible online changes and cancellation are available until 24 hours before the scheduled pick-up time.
Where do I find my driver?
Pickup instructions depend on the airport or hotel. Your confirmed journey information should be checked before travel.
What if my flight changes?
Keep your flight information accurate and contact support when a material schedule change affects pickup.
How are prices shown?
TaxicabTransfer uses route pricing by available vehicle class. Your selected display currency can be changed from the header.
Can I become a transport partner?
Yes. Professional transport companies can apply through Drive with us.